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I went to the official Seagate website, but not one word about warranty length. I find that very disturbing. Anyone know the warranty length?
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I bought some that were 'Sold by Oceanside Store and Fulfilled by Amazon' and the Seagate web site said they were OEM drives that did not have an end-user warranty. Each drive was in a white box branded with OceanSide Marketplace. I also bought some that were 'Sold by: Amazon.com LLC' and these arrived in the normal brown boxes with the black inserts; and Seagate's site clearly displays a warranty ending 2 years (and 1 month) from now.Seagate USB devices have the serial number printed on the external case. For others, please see Document ID: 213111. Seagate Mobile ST1000LM035 1TB / 1000GB 2.5' 6Gbps 5400 RPM 512e Serial ATA Hard Disk Drive - Brand New. Seagate Product Number: 1RK172-566. Huge storage. Amazing value. Seagate’s highest-capacity thin 7mm laptop drives at 1TB and 2TB; Best cost per TB and cost per millimeter for thin mobile/laptop customers.
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- Drive-only models don't. Select a drive-only model if you (1) already have a GoFlex cable or adapter, or (2) want a faster interface than USB 2.0, like USB 3.0, eSATA, or FireWire® 800. 2 The amount of memory (measured in gigabytes or terabytes) that can be stored in a disc drive. Usually given as formatted capacity (see format operation).
- Find Model and Serial Numbers Instructions to find a serial number (S/N) on the Seagate, Samsung Maxtor and LaCie drives. Your product serial number is a unique identifier that allows us to look up information about your product and its warranty.
Dear Sean Brady:
Thank you for contacting Seagate Support.… see more Here's the answer I received from Seagate:
Dear Sean Brady:
Thank you for contacting Seagate Support.
I will be happy to assist you with your inquiry. Selling OEM drives is a legitimate practice. OEM companies, such as HP, DELL, Apple, etc., sometimes order excess quantity of drives. They can and do sell their excess drives to third-party retailers, who can then sell them to consumers. I would be nice that said company's would put an advisory that drives that come from OEMs would not have a Seagate warranty. If you are within the return window for the drive, I would see about returning the unit and then purchasing a unit directly from an Authorized Retailer.
http://wheretobuy.seagate.com/
I understand that customer's many not be willing to understand or are upset with us because of how OEM drive warranties operate. Unfortunately, there is nothing we can do to prevent this.
I hope that this information is helpful. Please reply to this email if you require further assistance or call us at 1-800-SEAGATE. We are available from 8:00 am to 6:00 pm Central Standard Time Monday - Friday.
Regards,
Tito
Seagate Support see less Here's the answer I received from Seagate:
Dear Sean Brady:
Thank you for contacting Seagate Support.
I will be happy to assist you with your inquiry. Selling OEM drives is a legitimate practice. OEM companies, such as HP, DELL, Apple, etc., sometimes order excess quantity of drives. They can and do sell their excess drives to third-party retailers, who can then sell them to consumers. I would be nice that said company's would put an advisory that drives that come from OEMs would not have a Seagate warranty. If you are within the return window for the drive, I would see about returning the unit and then purchasing a unit directly from an Authorized Retailer.
http://wheretobuy.seagate.com/
I understand that customer's many not be willing to understand or are upset with us because of how OEM drive warranties operate. Unfortunately, there is nothing we can do to prevent this.
I hope that this information is helpful. Please reply to this email if you require further assistance or call us at 1-800-SEAGATE. We are available from 8:00 am to 6:00 pm Central Standard Time Monday - Friday.
Regards,
Tito
Seagate Support
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other t… see more Hi, I'm a little late to this conversation, but I was just on Seagate's site and pulled this paragraph from it.
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other than the main product is ninety (90) days from the documented date of your purchase or two (2) years if purchased in a European Economic Area Member State.'
So, correct me if I'm wrong, but if you just buy seagate peripherals, like drives and stuff, in America, you only get 90 days? But if you purchased it in Europe, you get 2 years? see less Hi, I'm a little late to this conversation, but I was just on Seagate's site and pulled this paragraph from it.
'If you purchased the product in a European Economic Area Member State, you will receive the longer of your applicable product warranty period or two (2) years. The warranty period for all components other than the main product is ninety (90) days from the documented date of your purchase or two (2) years if purchased in a European Economic Area Member State.'
So, correct me if I'm wrong, but if you just buy seagate peripherals, like drives and stuff, in America, you only get 90 days? But if you purchased it in Europe, you get 2 years?
2 year warranty data recovery plan $9.99
2 year Protection $8.06
There are links taking you to square trade,
Sounds Good To Me.
http://support.seagate.com/customer/en-US/warranty_validation.jsp?form=0
I've had it for a little over 1 year, and it says 'out of warranty' so I'd assume 1 year.
Seagate Hard Drive Serial Number Lookup
LESS THAN 2 YEARS for the drive I received (and returned) today. Very sneaky, making you wait to receive the drive before telling you what the warranty is!Seagate Hard Drive Model Number
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Hard disk drives use firmware, which is a combination of hardware and software, to determine how to operate. The firmware is a built-in chip on the device that contains programming code. You can change the firmware on a Seagate HDD as a troubleshooting method. Businesses, before purchasing a replacement device, can update the code on the chip to see if the drive's performance improves. This can save the business money and the time it would take to move important business-related documents from one drive to another. You can download firmware updates from the Seagate website.
1.Download Drive Detect from the Seagate website (see Resources).
2.Launch the EXE file. Write down the model number, which can be found under Drive Name, and the serial number of the drive.
3.Go to Download Finder (see Resources). Enter the serial and model numbers into the appropriate fields.
4.Choose your country from the drop-down menu. Read the license terms and select 'I Agree to Seagate's End User License Agreement Terms and Conditions.'
5.Enter the CAPTCHA and press 'Submit Query' to look for new firmware updates.
6.Check the results to see if an update to the firmware is available. Select the link to download the Firmware Update Utility.
7.Run the EXE file following download and follow the on-screen prompts to upgrade the firmware on the Seagate hard drive.
Tips
- If the Firmware Update Utility detects that the firmware is incompatible with the hard drive, the application will abort.
- You do not need to update the firmware if the version on the website matches the revision number in Drive Detect.
Warning
- Back up your files prior to updating the firmware, because problems during the upgrade process could render the drive inoperable.
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About the Author
Ruri Ranbe has been working as a writer since 2008. She received an A.A. in English literature from Valencia College and is completing a B.S. in computer science at the University of Central Florida. Ranbe also has more than six years of professional information-technology experience, specializing in computer architecture, operating systems, networking, server administration, virtualization and Web design.
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Find My Seagate External Drive
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